93. How to Heal a Fractured Team with Yoke Van Dam and Prina Shah

My friend Yoke van Dam all the way from South Africa has been called the Kintsugi Queen because of her ability to join, repair and transform teams into something quite wonderful.

Her work is like Kintsugi, the Japanese art form that mends broken pottery with gold..   Her tried and tested high-performance processes have seen even the most under-performing and fractured teams join together and become stronger and more remarkable.

How to heal a fractured team is what we discuss and here are some questions I posed...

• What are some common signs or indicators that a team is toxic, and how can these be identified and addressed proactively?
• How can a team development specialist help cultivate a culture of open communication and psychological safety within a toxic team?
• What strategies or interventions can be employed to address interpersonal conflicts and toxic behavior within a team while maintaining productivity and focus on goals?
• In your experience, what are some effective techniques for building trust and repairing damaged relationships within a toxic team environment?
• How can team development specialists foster accountability and ownership among team members, particularly in toxic teams where blame-shifting or finger-pointing is prevalent?
• What role does leadership play in optimizing toxic teams, and how can team development specialists collaborate with leaders to bring about positive change?
• Can you share a success story or case study where a toxic team was transformed into a high-performing and harmonious unit? What were the key steps and strategies employed in the transformation process?
• One way Yoke would change the way of the workplace is a great answer! 

 
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Prina (Helping you find GREAT ways to change your workplace) Shah