March 13, 2026

162. No More Sh!t Sandwiches: Mastering Feedback at Work with Mel Loy and Prina Shah

Connect with Us: Mel Loy – Let’s Chatter Mo Matter Prina Shah – Ways to Change The Workplace Podcast Want the 1:1 Meeting Feedback Planner Pina mentioned? Reach Prina via LinkedIn or drop her a DM below - she’s sharing the love. 💌 Join Mel Loy and Prina Shah for a powerhouse crossover episode all about one of the most misunderstood (and dreaded) workplace topics: FEEDBACK. Whether you're a people-pleasing manager terrified of “upsetting the apple cart”, or someone who hears “I have some...

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 Connect with Us:

Mel Loy – Let’s Chatter Mo Matter

Prina Shah – Ways to Change The Workplace Podcast

Want the 1:1 Meeting Feedback Planner Pina mentioned? Reach Prina via LinkedIn or drop her a DM below - she’s sharing the love. 💌

Join Mel Loy and Prina Shah for a powerhouse crossover episode all about one of the most misunderstood (and dreaded) workplace topics: FEEDBACK.

Whether you're a people-pleasing manager terrified of “upsetting the apple cart”, or someone who hears “I have some feedback” and instantly spirals - this episode is your feedback survival guide.

We dive deep into:

  • Why giving feedback is so hard (hint: empathy and ego)
  • The 11+ types of feedback you're probably missing
  • How to ditch the dreaded “sh*t sandwich” and use models that actually work (hello, STAR-R and AIR 💡)
  • How to receive feedback without melting down (spoiler: you don’t have to respond right away)
  • Language hacks that make feedback feel safer and more effective
  • Neurodiversity and RSD: Tailoring feedback for neurodivergent team members
  • Why not all feedback is valid—and how to spot the difference
  • How your self-talk and inner parent/child affect your feedback response
  • Pre-mortems, performance metrics & peer roasts: Creative ways to build a culture of feedback and trust
  • 💥 Plus: Real-life stories, expert tools, running jokes (yes, we’re still roasting!), and no BS leadership insights.

 Tools & Models Mentioned:

  • STAR-AR (Situation, Task, Action, Result + Alternative Result)
  • AIR (Action, Impact, Result)
  • SBI (Situation, Behavior, Impact)
  • Transactional Analysis (Parent/Adult/Child self-talk)
  • Feedback Quadrant: Self-esteem vs. Self-awareness
  • User Manual of Me
  • The “Weekly Roast” Team Trust Exercise

Send Prina a text to let her know how you'd change the workplace

Support the show

If you are seeking professional advice or would like to change your company culture through training, consulting, speaking and coaching, get in touch with Prina Shah today. Email Prina.

For More Info on Prina Shah & her Services:

Prina (Helping you find GREAT ways to change your workplace) Shah